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Privacy Policy

Effective from September 1, 2023

Your privacy is important to us. At The V Word, we are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you visit our website (www.thevword.uk).

By accessing and using our website, you consent to the practices described in this Privacy Policy.

Information We Collect

1. Personal Information:  We may collect personal information such as your name and email address when you voluntarily provide it through forms or when you communicate with us.

2. Usage Information: We may collect information about how you interact with our website, including your IP address, browser type, operating system, and the pages you visit. We use cookies and similar tracking technologies to gather this data.

How We Use Your Information

We use the information we collect for the following purposes:

1. To provide and improve our website's content and user experience.
2. To respond to your inquiries, comments, or requests.
3. To send you relevant updates, newsletters, or promotional information if you have opted in to receive them.
4. To monitor and analyse website usage patterns.

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

1. Service Providers: We may engage trusted third-party service providers to help us operate our website and deliver services. These service providers are bound by confidentiality agreements and only use your information for specified purposes.

2. Legal Compliance: We may disclose your information if required by law or to protect our rights, privacy, safety, or property, or that of others.

Your Choices and Rights

You have the following rights regarding your personal information:

1. Access: You can request to access, correct, or delete your personal information.
2. Opt-Out: You can opt out of receiving promotional emails by following the unsubscribe instructions in the emails you receive.
3. Cookies: You can manage your cookie preferences through your browser settings.

Security

We employ reasonable security measures to protect your personal information. However, please be aware that no method of data transmission over the internet is 100% secure.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take appropriate steps to remove the information.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at ria@thevword.uk.

Thank you for trusting The V Word with your privacy.

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